This text investigates the complex, reciprocal relationship between human behavior and the evolving landscape of information processing systems. Authors Donette Dake and Mimi Will examine how organizational structures and individual cognitive processes are fundamentally altered by the introduction of new technological tools. By synthesizing early computing theory with sociological observation, the authors argue that technology cannot be viewed in isolation from the people who design, implement, and operate it.

The subject matter points to a foundational, academic exploration of the socio-technical systems that defined the mid-1980s computing era. The framing suggests a scholarly approach intended for students and professionals seeking to understand the human variables inherent in information technology implementation.