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#1 National Bestseller, National Post (Business Books) • 6 Weeks on The Globe and Mailbestseller list • A Toronto Star Bestseller • An Indigo Best Business Book of 2006Almost every town has at least one Tim Hortons franchise. Many know that it was hockey legend Tim Horton who opened the first restaurant, but few know the inside story of Ron Joyce, who, after the death of Horton, grew the company into a colossal North American enterprise. Always Fresh is Joyce’s own story about the much-loved business that has become a cultural tradition, from 1964 and the first almost-failed Tim Hortons to Joyce’s decision to sell the company to Dave Thomas of Wendy’s.Along the way, Joyce provides an account of the strategy behind the chain’s phenomenal expansion, the Tim Hortons philosophy of freshness and quality, and the company’s successful launch of such products as Timbits. This is a candid look at the successes and failures of a business empire and the determined passion of a man who changed our morning routines forever.
How did a small, struggling donut shop evolve into a dominant North American cultural institution? Ron Joyce, the architect of the Tim Hortons empire, provides a firsthand account of the strategic decisions, operational philosophies, and personal risks that transformed a local franchise into a massive commercial success. He details the transition from the company's early days following Tim Horton's death to its eventual sale to Wendy's, offering a candid perspective on the challenges of scaling a business while maintaining a commitment to quality.
What You Will Find
This work is regarded as a significant primary source for understanding the growth of one of Canada's most recognizable corporate entities. The narrative provides a clear, insider perspective on the mechanics of franchise management and the evolution of a national brand.
Page Count:
251
Publication Date:
2006-09-12
Publisher:
HarperCollins Publishers
ISBN-10:
0002554143
ISBN-13:
9780002554145
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