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Consumer Behavior and Insights presents a new approach to teaching consumer behavior. Author Diane M. Phillips moves beyond traditional psychological learning to acknowledge more holistic perspectives of consumer behavior, incorporating new areas of research, such as neuromarketing, sustainability, and artificial intelligence. This text includes the latest behavioral, psychological, and sociological approaches to elucidate important concepts and models of consumer decision-making. Importantly, the book draws important executive, research, and consumer insights to bring these concepts and models to life. The book sets theory in context through extensive use of US and international examples and extended cases.
How can modern marketing frameworks integrate emerging technologies and holistic social perspectives to better explain contemporary consumer decision-making? Author Diane M. Phillips, an expert in marketing education, constructs a framework that moves past traditional psychological models. By synthesizing behavioral, sociological, and psychological data, the text provides a comprehensive view of how consumers interact with markets in the digital age. The book utilizes a blend of theoretical models and practical applications to bridge the gap between academic research and executive decision-making.
What You Will Find
Scope Limits
Experts identify this text as a modern alternative to traditional consumer behavior curricula due to its inclusion of contemporary technological trends. Readers frequently note that the integration of real-world case studies makes the dense theoretical material accessible for both students and marketing professionals.
Page Count:
576
Publication Date:
2021-02-23
Publisher:
Oxford University Press
ISBN-10:
0190857137
ISBN-13:
9780190857134
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