How can organizations effectively redesign performance management systems to move away from ineffective traditional practices toward processes that genuinely drive employee behavior and organizational success? Authors Elaine D. Pulakos and Mariangela Battista, both established experts in industrial-organizational psychology, synthesize decades of research and contemporary corporate practice to argue that performance management must be tailored to specific organizational needs rather than relying on standardized, rigid frameworks. They provide a comprehensive analysis of why legacy systems like forced rankings have failed and offer a roadmap for implementing more agile, informal, and behavior-focused management strategies.

Experts in the field of human resources and organizational development recognize this work as a critical resource for practitioners looking to modernize their appraisal systems. Readers frequently note that the book provides a balanced mix of academic research and practical, real-world application that is highly applicable for HR leaders.