This book proposes a tailored framework for benchmarking implementation specifically designed for small and medium-sized enterprises (SMEs) in the manufacturing sector. The author, Baba Md Deros, aims to provide critical success factors (CSFs), a framework, and systematic guidelines that address the unique needs, characteristics, and resource constraints of SMEs. The research highlights a significant gap between SMEs' high perception of the importance of these CSFs and their actual low level of practice. Empirical validation through case studies in six automotive parts manufacturing SMEs supports the proposed conceptual framework and CSFs, offering practical insights for enhancing competitiveness.

The book offers a focused approach to benchmarking for SMEs, addressing a specific need within the manufacturing sector. Its strength lies in the proposed framework and CSFs, which are empirically validated through case studies. The research highlights a common challenge faced by SMEs: a high awareness of important business practices coupled with a low implementation rate. This work is likely to be of interest to managers and consultants working with SMEs seeking to improve their competitive positioning through structured benchmarking.