This book investigates the critical role of communication systems within organizations and provides a framework for their systematic evaluation. It addresses the need for businesses to understand and optimize how information flows to ensure efficiency and effectiveness. The work draws upon established theories of organizational communication and presents practical methods for analysis.

This text is likely regarded as a foundational work in the field of organizational communication auditing, offering a structured approach for practitioners and academics. Its focus on systematic evaluation suggests a practical and analytical treatment of the subject matter, aimed at improving internal business processes. The book's publication date indicates it may represent an earlier perspective on communication systems, potentially predating some of the digital communication advancements of later decades.