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Retail financial services is a sector in which technological change--and particularly information technology (IT)--has become critically important. This collection looks at how firms develop a strategic approach to IT in this sector. The contributors present seven case studies from Scottish industry while focusing on key strategic projects within these case companies.
This book investigates how financial services firms formulate and implement strategic approaches to information technology amidst rapid technological change. The authors, a team of researchers including Harry Scarbrough and James Fleck, utilize a comparative case study methodology to examine the organizational dynamics of IT adoption. By analyzing specific projects within the Scottish financial sector, the text provides a framework for understanding the intersection of technical innovation and corporate strategy.
What You Will Find
Experts recognize this work as a valuable empirical contribution to the study of organizational change in the financial sector. Readers frequently note the academic density of the prose and the practical utility of the case-based methodology for management scholars.
Page Count:
352
Publication Date:
1995-02-23
Publisher:
Oxford University Press
ISBN-10:
0198289049
ISBN-13:
9780198289043
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