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Although consumers have a strong vision of "the good life," they wrestle with the problem of how best to express that vision in material terms through what they want to buy. How do consumers choose the brands they buy? What circumstances lead consumers to make their purchases--habit, weighing the pros versus the cons, pure liking or simple whim? Why People Buy provides an original approach to understanding and studying the consumer--it details a way of identifying the goals, wants, beliefs and choices currently motivating consumers. O'Shaughnessy discusses many situations from the point of view of the marketing manager seeking to attract new users, retain customers, increase business or convert from rivals. He argues that the consumer's choice criteria never involve more than six categories of reason, which he explains at length.
This book investigates the underlying psychological and logical motivations that drive consumer purchasing decisions in a competitive marketplace. John O'Shaughnessy, a noted authority in marketing theory, utilizes a structured framework to categorize the complex reasons behind brand selection. By analyzing the intersection of consumer goals, beliefs, and situational factors, the author provides a systematic approach for marketing managers to better understand and influence buyer behavior. The text argues that all consumer choice criteria can be distilled into six fundamental categories of reasoning.
What You Will Find
Experts recognize this work as a foundational text for understanding the cognitive processes behind consumerism. Readers frequently note the academic density of the prose, which provides a rigorous analytical structure for those working in professional marketing and sales environments.
Page Count:
208
Publication Date:
1987-06-04
Publisher:
Oxford University Press
ISBN-10:
0195040864
ISBN-13:
9780195040869
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