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The act of questioning is the primary speech interaction between an institutional speaker and someone outside the institution. These roles dictate their language practices. "Why Do You Ask?" is the first collected volume to focus solely on the question/answer process, drawing on a range of methodological approaches like Conversational Analysis, Discourse Analysis, Discursive Psychology, and Sociolinguistics-and using as data not just medical, legal, and educational environments, but also less-studied institutions like telephone call centers, broadcast journalism (i.e. talk show interviews), academia, and telemarketing.An international roster of well-known contributors addresses such issues as: the relationship between the syntax of the question and its discourse function; the kind of institutional work that questions perform; the degree to which the questioner can control the direction of the conversation; and how questions are used to repackage responses, to construct meaning, and to serve the institutional goals of speakers.Why Do You Ask? will appeal to linguists and others interested in institutional discourse, as well as those interested in the grammatical/pragmatic nature of questions.
This volume investigates the functional role of questioning as the primary mechanism of interaction between institutional representatives and the public. Editors Alice F. Freed and Susan Ehrlich compile research from an international group of scholars to examine how institutional power dynamics are encoded within the syntax and pragmatics of questions. By analyzing diverse environments ranging from medical and legal settings to telemarketing and broadcast media, the authors demonstrate how questions serve as tools for controlling conversation and achieving specific organizational objectives.
What You Will Find
Experts identify this collection as a foundational text for understanding the pragmatic nature of institutional communication. Scholars frequently note the academic density of the prose, making it a primary resource for linguists and students of discourse analysis.
Page Count:
370
Publication Date:
2010-01-01
Publisher:
Oxford University Press
ISBN-10:
0199885656
ISBN-13:
9780199885657
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