Author Description

Using the systems approach, this book explores training in industry as an organizational tool for developing human resources, and stresses training results and return on investment rather than training programs as such. It is intended as a guide for general managers, personnel and industrial relations directors, and training directors on how training functions, how and when it is cost effective, how to evaluate it, and how it should be structured within the mass production, sales, supervisory, administrative, and technical training fields. Included are sections on cost estimating and evaluating training in terms of objectives and results. Training systems elements (research, analysis, development, operations, evaluation) are also explained, together with such other aspects as instructional design, feedback, financial support for employee self-improvement, and the organization and staffing of the training function. An index, bibliography, and 19 tables and figures are also included.