Author Description

Messages: Building Interpersonal Communication Skills, Fourth Canadian Edition, is a practical, task-oriented introduction to the field of interpersonal communication that will help you integrate critical thinking into all aspects of interpersonal communication. The new Fourth Canadian Edition has been updated to include new sections on multicultural communication, workplace communication, computer-mediated-communication, ageism and heterosexism, nonverbal communication, anger, dating violence, and conflict management. The combination of text and exercises will help you to develop interpersonal skills, discover the influence of culture and gender on interpersonal communication, and understand the importance of listening in interpersonal communication. Featuring a new full-colour design, numerous activity boxes, a study guide, and critical thinking questions, Messages is designed to enhance your engagement with this exciting subject.