The book investigates the historical development and current state of paratransit services in the United States. It examines the complex interplay of policy, economics, and social needs that have shaped these essential transportation systems for individuals with disabilities. The work draws on extensive historical research and policy analysis to present a comprehensive overview of the challenges and successes in providing accessible transit.

This work is recognized as a foundational text in the study of paratransit, offering a detailed historical and policy-oriented analysis. It is frequently cited in academic research concerning transportation equity and disability services. The book provides a thorough examination of the evolution of these services and their ongoing challenges. Its comprehensive scope makes it a valuable resource for policymakers, urban planners, and researchers in the field.